CAMAGÜEY.- Amid the limitations imposed by the economic, commercial, and financial blockade of the United States against Cuba, the Territorial Division of the Cuban Telecommunications Company S.A. in Camagüey is betting on creativity, science, innovation, and organizational strategies that allow for ensuring the different services.
Mailen Durán Rodríguez, the Institutional Communication specialist of the aforementioned entity, specified that the engineers, through the management of the services and the optimization of the base radio, have achieved with the existing infrastructure, the growth of the data, although the effects derived from the energy deficit are palpable.
Likewise, she explained that thousands of new offers have been incorporated into the mobile network and greater connectivity is evident in rural communities.
She pointed out that in this regard, a base radio with 3G coverage was inaugurated this year in La Belén, belonging to the municipality of Najasa, while in basic telephony there are advances in the area of Cándido González, located in Santa Cruz del Sur.
She also reported that other processes of service commercialization are currently being prepared in places with available capacities, the diagnosis of the capacities that exist in the network continuing, and the pairs being recovered through maintenance actions and the use of the losses that occur to favor other clients.
She added that an organizational strategy is being implemented for the complaints and interruptions management through which the repairmen attend to the proposals of the people who live near their homes, while others are solved by the system itself.
Likewise, she said, the reports have been organized by geographic areas to reduce fuel consumption, and on their mobile phones the technicians have an application to directly receive the users' dissatisfactions, and resolve them.
From the point of view of innovation, she commented that in the last science and technology forum held in the company, in one of the presentations, a solution was shown to improve the speed of the Nauta Hogar service in some areas of the city of Camagüey, whose application was of great satisfaction to the benefited clients, that's why, she pointed out that monitoring is maintained to extend it to other areas of the town as long as the necessary conditions exist.
According to information provided by the Directorate of Institutional Communication of the Cuban Telecommunications Company S.A. in the country, from the current financial situation caused by the intensification of the imperial siege, the price in foreign currency of the technology and the necessary software is higher, since they are calculated in a range of between 30 and 40 percent.
However, the aforementioned Directorate states that the rates of the services to the population are charged in CUP, without any variations in the last four years.
During the complex situation faced by the Island, she explained that vandalism has increased and restoring the affected services is very difficult due to resource limitations.
The source stressed that the telecommunications system is not just a radio base, a tower, an antenna, or a cabinet, but is made up of other important elements such as licenses and software that are also acquired in international markets in foreign currency.
The work of innovators and rationalizers has been essential, as indicated by the Directorate of Institutional Communication of the Cuban Telecommunications Company S.A., which ensures the operation of obsolete technology.
Regarding the use of the Internet, she emphasized that the company and the country pay in foreign currency for the access capacities, while the prices of the services are also maintained in CUP, and connectivity is guaranteed to different institutions, belonging to the scientific, educational, health, domestic trade, among others, as support for the digital transformation process that the country is promoting.
The source reported that more than 54 thousand business services are provided with an average bandwidth of 6 Mbps.
Translated by Linet Acuña Quilez